WHEEL WARRANTY

The Cast13 warranty is our statement of confidence in the quality of our alloy wheels. All Cast13 wheels are subjected to the highest standards in testing and quality control. These industry leading high standards allow us to offer a 5 year workmanship warranty and a lifetime structural warranty.

Both warranties apply to the original purchaser of the wheels. Warranties cannot be transferred to future parties.

5 Year Workmanship Warranty

Within the first 5 years of ownership, if any defects in material or workmanship arise under normal and reasonable use when properly installed and maintained, Cast13 Wheels will replace or refinish your wheel FREE of charge.

Note - Stone chips/scratches/scuffs/impact damage/kerb marks are not covered under the warranty.

Lifetime Structural Warranty

Our lifetime structural warranty will guarantee the replacement of your wheel in the event of a structural failure caused by a manufacturer defect. Please contact us for our warranty guidelines and a return authorisation number to file a claim.

Note - Stone chips/scratches/scuffs/impact damage/kerb marks are not covered under the warranty.

We are a company that stands behind the quality and workmanship of our alloy wheel range. No other company we know can match our warranty guarantee.

Cast13 Wheels does not deal directly with customers of our distributors or stockists with regards to any warranty claims. All warranty claims must be processed through the original distributor or stockist at whom the wheels were purchased.

Distributors must obtain a Returned Wheels Authorisation (RWA) number from a Cast13 staff member before sending any warranty claims back to Cast13. Warranty claims sent to Cast13 without an (RWA) number will be refused. Cast13 Wheels will perform an inspection upon receipt of the wheel and notify the distributor/customer if the wheel has been accepted as a manufacturing claim.

This warranty is limited to the repair or replacement of wheels at the discretion of Cast13 Wheels.

Cast13 Wheels do not offer a 'road hazard warranty'. This warranty does not extend to damage due to neglect, adverse weather, harsh chemicals, potholes, stone chips, scuffs, debris and/or accidents.

This warranty does not extend to damage as a result of a wheel that has been altered, repaired, or modified in any form.

This warranty does not extend to damages as a result of improper shipping or handling. Please inspect shipments and contact the shipping company if any product is damaged.

This warranty does not extend to damages as a result of improper installation or mounting with non-approved hardware.

Cast13 is not liable for any shipping costs involved for any warranty claims; this includes any expenses as a result of removal, installation or loss of use. Any expenses covered will be at the discretion of the original stockist or distributor and determined on a case-by-case basis.

ALL CAST13 WHEELS COME WITH A 5 YEAR WORKMANSHIP AND A LIFETIME STRUCTURAL WARRANTY